This Privacy Policy applies to our website, booking forms, contact forms, online shop, social media communications, email communications, text communications, appointment services, and related business activities.

1. Information We Collect

We may collect the following types of information:

Contact Information

This may include your name, email address, phone number, social media handle, billing address, shipping address, or other contact details you provide.

Booking and Service Information

This may include appointment details, service selections, nail preferences, inspiration photos, notes about requested designs, appointment history, cancellation history, and communication related to your appointment.

Payment Information

Payments may be processed through third-party payment providers. We may receive limited payment-related information, such as confirmation of payment, transaction details, billing information, or the last four digits of a payment card. We do not intentionally store full credit card numbers on our website.

Purchase and Order Information

If you purchase products, press-ons, gift cards, or merchandise, we may collect order details, shipping information, customization notes, and delivery information.

Health, Safety, and Allergy Information

If you choose to share allergies, sensitivities, nail conditions, skin conditions, injuries, reactions, or other service-related safety information, we may use that information to determine whether and how we can provide a service safely.

Please do not submit sensitive medical information unless it is necessary for your service.

Photos and Visual Content

With your permission, we may collect photos or videos of completed nail work, hands, nails, designs, or content you submit to us.

Website and Device Information

When you visit our website, we or our service providers may collect information such as your IP address, browser type, device type, pages viewed, referring website, approximate location, cookie data, and website usage information.

Communications

We may collect information from emails, texts, contact forms, direct messages, reviews, comments, or other communications you send to us.

2. How We Use Your Information

We may use your information to:

  • Book, confirm, manage, reschedule, or cancel appointments

  • Provide nail services, custom designs, press-ons, products, and customer support

  • Process payments, deposits, refunds, credits, and orders

  • Respond to questions, messages, reviews, and requests

  • Send appointment reminders, updates, confirmations, and policy notices

  • Send marketing emails or promotional messages if you opt in or otherwise allow them

  • Improve our website, services, products, booking process, and client experience

  • Maintain safety, sanitation, and service records

  • Prevent fraud, misuse, chargebacks, spam, or unauthorized activity

  • Comply with legal, tax, accounting, or business obligations

  • Protect our rights, property, clients, business, and community

3. How We Share Information

We do not sell your personal information for money.

We may share information with trusted service providers that help us operate the business, including:

  • Website hosting platforms

  • Booking and scheduling platforms

  • Payment processors

  • Email marketing platforms

  • Shipping and delivery providers

  • Analytics providers

  • Customer support tools

  • Legal, accounting, tax, or business advisors

  • Social media platforms, when you interact with us through those platforms

These providers may process information according to their own privacy policies and terms.

We may also share information if required by law, legal process, safety concerns, fraud prevention, business transfers, or to protect our rights.

4. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve performance, remember preferences, support checkout, measure marketing, or help us understand how visitors interact with the site.

You may be able to control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Marketing Communications

If you sign up for emails, texts, promotions, waitlists, launch updates, or newsletters, we may send you marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us directly.

Standard message and data rates may apply for text messages.

6. Social Media

If you interact with Put Them in a Coffin Nails on Instagram, TikTok, Pinterest, Facebook, or another social platform, your interaction may be visible to that platform and its users depending on your settings.

Social media platforms have their own privacy policies. We are not responsible for how those platforms collect, use, or share your information.

7. Photos, Testimonials, and Reviews

With your permission, we may use photos, testimonials, reviews, comments, tags, or submitted content for marketing, portfolio, website, social media, or promotional purposes.

If you want us to remove a photo, testimonial, or repost, contact us at [Insert Email Address]. We will review the request and remove content where reasonably possible, subject to legal, technical, or platform limitations.

8. Data Retention

We keep information for as long as reasonably necessary to operate our business, provide services, manage records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

No website, platform, payment system, email, or online transmission is completely secure. You use online services at your own risk.

10. Children’s Privacy

Our website and services are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete it where appropriate.

Clients under 18 may need parent or guardian consent for services, depending on the service and booking policy.

11. Your Privacy Choices

Depending on where you live and which laws apply, you may have the right to:

  • Request access to personal information we have about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

  • Ask how your information is collected, used, or shared

  • Limit certain uses of sensitive personal information, where applicable

  • Not be discriminated against for exercising privacy rights

To make a privacy request, contact us at [Insert Email Address].

We may need to verify your identity before completing a request. Some information may be kept if required or allowed by law, such as transaction records, tax records, fraud prevention records, legal records, or information needed to complete a service.

12. California Privacy Notice

If you are a California resident, California privacy laws may provide additional rights depending on whether those laws apply to our business.

The categories of personal information we may collect include:

  • Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, or social media handle

  • Commercial information, such as appointment history, purchase history, product orders, or payment confirmations

  • Internet or network activity, such as website usage, analytics data, cookie data, and browser information

  • Geolocation information, such as approximate location based on IP address or shipping information

  • Sensory or visual information, such as nail photos, hand photos, or submitted images

  • Health or safety-related information you choose to share, such as allergies, sensitivities, or nail condition details

  • Inferences, such as preferences based on services requested, designs selected, or purchase history

We collect this information for the purposes described in this Privacy Policy, including providing services, processing payments, managing bookings, communicating with you, improving the website, marketing, fraud prevention, and legal compliance.

We do not knowingly sell personal information for money. If we use advertising or analytics tools that may be considered “sharing” under California law, you may contact us to request more information or opt out where applicable.

13. Third-Party Links and Services

Our website may link to third-party websites, booking tools, payment processors, social media platforms, maps, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or platforms. Please review their privacy policies before submitting information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Continued use of our website, services, or products means you acknowledge the updated Privacy Policy.